State: Tennessee Clear all filters (4 of 191 reviews match)
i bought a mirror for $49.99 + shipping....anxiously awaited it's delivery, yet it showed up in a million pieces....wrapping was lame at best. When I noticed on the frame it had a sticker price of $39.99, I asked for a refund as obviously this company is a scam...
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Company wrote 0 public responses to the review from Feb 27, 2017.
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I ordered a picture frame from Kirkland’s on 12/02/16. It was originally estimated to arrive on 12/09/16, but I received the tracking link on 12/12/16 saying had been shipped. When I clicked on that link, it said "Label created" and nothing else on FedEx's website. I...
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Company wrote 0 private or public responses to the review from Dec 23, 2016.
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I ordered a gift card a for Christmas gift from kirklands .com on November 20. I was told 7-10 days for shipping. If only I had read the online reviews about their fraudulent business practice. It is now December 3 I have not received what I ordered. I live in...
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Company wrote 0 public responses to the review from Dec 02, 2016.
I didn't like
  • Awful customer service
  • Does not fulfill order
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On 3/12/14 at 8:10 am CST or so, I contacted customer service to discuss the continued non responsiveness about a broken lamp I received some two and half weeks ago. The customer service person answering the phone was short and attempting to explain my situation on an...
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Company wrote 0 public responses to the review from Mar 12, 2014.

I had a similar issue with two of there online "customer service reps". After my third call I finally reached one woman whom actually listened and forwarded by concern. The ne...

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Contact Kirklands

Mailing Address:
Kirkland’s, Inc.
431 Smith Lane
Jackson, Tennessee 38301
United States
(877) 541-4855