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Kirkland's store customer service is horrid and calling their home office was even worst! Merchandise was stacked haphazardly and fell.

The store blamed us and wanted us to be responsible for any damage. We returned to store a week later and nothing had changed about the staging of merchandise. This is an unsafe shopping environment and they don't seem to care. This was addressed at the store level first and then corporate level.

Due to the safety hazards of the store set up, buyer should beware and even take pictures for proof of unsafe conditions. Kirkland's is not about customer service nor safety.

Our issue took place in the Florida area store. Osha needs to be called and a safety review needs to be completed.

Reason of review: Unsafe place to shop.

Preferred solution: Review safety and the stacking of merchadise.

Location: 2448 W Brandon Blvd, Brandon, FL 33511, USA

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