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I just wanted to add that I’ve been shopping over the last two weeks at the Kirkland at Georgetown Texas that spent well over $500 to the hubby’s dismay on little things here and there. However, they have horrible customer service the managers there are rude to...
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Company wrote 0 public responses to the review from May 23.
Anonymous
Durpa

So let me guess, you’re claiming they were “rude” over a return. Did you have the receipt in order to make the return? No probably not because you either lost it or didn’t gra...

Anonymous
Annonymous

So what happened exactly? How were they "rude"? What did the manager say?

1.7
#1262702
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I ordered two lamps from online store and they arrived defective. Come to find out, this was a known issue with the product. Kirkland's is KNOWINGLY selling defective lamps. This is extremely irresponsible and potentially dangerous. Customer service is laughable. I...
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Company wrote 0 private or public responses to the review from May 19.
1.2
Product
I didn't like
  • Product quality and customer service
#1259879
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Kirklands - Store manager

You need to teach your store manager in the naples fl store how to mind her own business and don't start trouble for the people that don't work for her and dont be a snitch
Company wrote 0 private or public responses to the review from May 08.
#1251052
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Kirklands - Will never shop there again

Kirklands - Will never shop there again
Kirklands - Will never shop there again
Kirklands - Will never shop there again
I don’t know who’s doing the ordering for them, whom ever doing is very racist! I will never spend another dollar there again. Everything in the store is cotton. I have spent a lot of money in that store. Now I see my black money is no good there.
Company wrote 0 private or public responses to the review from May 07.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1249767
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Because I moved in the last three weeks, I updated my phone number and address, in my account profile on the website account manager. I then ordered some items for my new townhouse. My credit limit is $900. My account even has a balance of $23. When I ordered my latest...
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Company wrote 0 private or public responses to the review from May 02.
I liked
  • I like the store and its products
#1246213
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The Kirkland will charge the shipping fee because I clicked the check mark to be shipped to the store even if free delivery if the item is pick up from the store. Really? You must trip to the store to return the money back even if you do not have the items and it has...
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Company wrote 0 public responses to the review from Apr 09.
#1230333
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I received notice on 2/28/18 that my online order arrived in store. Living out of town, it's difficult to get to this store so I called on 3/17 to confirm that it was still in store and stated that I'd pick it up that same day, Saturday. I arrived at approximately 3:30...
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Company wrote 0 private or public responses to the review from Mar 26.
2.2
I liked
  • I never have to shop at kirklands again
I didn't like
  • No call back
  • Being on hold for over 9 minutes
  • Cancelled order before time limit
#1219339
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Made an order online received email that it had been shipped to store. Waited for email to pickup never got it. Finally went to store and someone picked it up and they have no information as to who did. They charge and then steal the merchandise because i sure did not...
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Company wrote 0 private or public responses to the review from Mar 21.
1.0
#1215454
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was routed to a phone sales line that won't give up or let me escape. it was super annoying. really pissed me off still trying to find the right number. at this point all i can say is kirkand site sucks and i will tell averyone i know of this experinence. now this...
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Company wrote 0 private or public responses to the review from Mar 20.
#1215210
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Kirklands - Military service not honored when ordering online

They wouldn't give me my military discount and when I asked about my spin to win, she couldn't do that either. Now, I was really shocked that she couldn't go into my reward program with them and see I am military. Not so sure about them dismissing me that quickly when I was ready to make a purchase.......
Company wrote 0 private or public responses to the review from Mar 19.
3.8
Details
Customer service
Price Affordability
Product or Service Quality
Staff
#1214060
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