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Kirklands - Will never shop there again

Kirklands - Will never shop there again
Kirklands - Will never shop there again
Kirklands - Will never shop there again
I don’t know who’s doing the ordering for them, whom ever doing is very racist! I will never spend another dollar there again. Everything in the store is cotton. I have spent a lot of money in that store. Now I see my black money is no good there.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1249767
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Because I moved in the last three weeks, I updated my phone number and address, in my account profile on the website account manager. I then ordered some items for my new townhouse. My credit limit is $900. My account even has a balance of $23. When I ordered my latest...
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I liked
  • I like the store and its products
#1246213
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The Kirkland will charge the shipping fee because I clicked the check mark to be shipped to the store even if free delivery if the item is pick up from the store. Really? You must trip to the store to return the money back even if you do not have the items and it has...
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#1230333
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I received notice on 2/28/18 that my online order arrived in store. Living out of town, it's difficult to get to this store so I called on 3/17 to confirm that it was still in store and stated that I'd pick it up that same day, Saturday. I arrived at approximately 3:30...
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2.2
I liked
  • I never have to shop at kirklands again
I didn't like
  • Cancelled order before time limit
  • Customer service
  • No call back
#1219339
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Made an order online received email that it had been shipped to store. Waited for email to pickup never got it. Finally went to store and someone picked it up and they have no information as to who did. They charge and then steal the merchandise because i sure did not...
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1.0
#1215454
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was routed to a phone sales line that won't give up or let me escape. it was super annoying. really pissed me off still trying to find the right number. at this point all i can say is kirkand site sucks and i will tell averyone i know of this experinence. now this...
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#1215210
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Kirklands - Military service not honored when ordering online

They wouldn't give me my military discount and when I asked about my spin to win, she couldn't do that either. Now, I was really shocked that she couldn't go into my reward program with them and see I am military. Not so sure about them dismissing me that quickly when I was ready to make a purchase.......
3.8
Details
Customer service
Price Affordability
Product or Service Quality
Staff
#1214060
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Kirklands - The worst customer service

There is a lack of communication between customer service and the Boynton Beach store. When I spoke the the store the sales associate was extremely rude and I in knowledgeable! I was inquiring about a shipment when in fact it was there! Called corporate and still waiting for a call back! I’ll never shop there again!! Store manager was unavailable!
#1208987
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Unless you want to wait over a month for your products to arrive DO NOT order to store online. A month after I placed my order I received an email that the item was back ordered. And I still have yet to receive the other items in my order, which was placed 2/19. There...
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#1208401
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Kirklands - Don’t shop online
I ordered a glass lamp shade replacement last year to ship to store after a month I called the store and told me it had arrived 2 months later I called again and told me someone had already picked it up...point is , I never received it . I decided a year later to try...
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1.0
#1204202
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