I ordered a mirror from Kirkland's on March 11th. The website stated that orders take 7-10 business days. After numerous calls to customer service and excuse after excuse I was told that my item must have been lost because it never made it to the store. On April 20th...Read more
Kirklands Customer Care Review
I had the worst experience with kirklands customer service.... Waited 1 month for a candlestick, it came in shattered in pieces. I called CS several times & nothing was done- after calling again, the candlestick was out of stock online and they couldn't send a replacement- I'm just disappointed that I had to keep calling to resolve the issue!
Kirklands Staff Review
Very bad customer service.Had visited the kirkland store in Rochester hills, Michigan today. The lady who works in the store was extremely rude.
Jar Candles Review
The candles smell great but they leave a aweful black smutt in my home. My refrigerator inside and out was covered. My walls also! Seems it blew throughout my home in my vents. Its terrible
I was in the Novi, MI store yesterday perusing the cheap items for about twenty minutes and not one employee spoke to me. Not even a single word so we know there was no sale to be asked for. That's how you make $. On Glassdoor all the employees complained of not...Read more
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