Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money

Update by user Jan 15, 2017

1.5 mo th later, and 2 more phone calls, and I finally received my order.

Original review posted by user Dec 16, 2016

I ordered a canvas print online. I was very excited about it.

The shipping was a bit slow, but not too bad. However, when the package finally arrived it was not at all what I ordered!!! I have now called "Customer Sevice" 4 times (currently on hold again) and cannot get a person! I opted for them to call me back twice and no one ever did.

I also sent an email 2 days ago and the only response I have gotten is the automated one that says they got it. I am not close to a store and they don't carry the item I want in store anyway.

I am so mad!! I was planning on buying some larger items from them in the next month or two but there is no way I am spending my money with them after this experience.

Product or Service Mentioned: Kirklands Shipping Service.

Reason of review: Not as described.

Company wrote 0 private or public responses to the review from Dec 16, 2016.
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