Product: Kirklands Shipping Service Clear all filters (0 of 54 reviews match)
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Unless you want to wait over a month for your products to arrive DO NOT order to store online.A month after I placed my order I received an email that the item was back ordered. And I still have yet to receive the other items in my order, which was placed 2/19. There...
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Kirklands Shipping Service
#1208401
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Kirklands - Don’t shop online
I ordered a glass lamp shade replacement last year to ship to store after a month I called the store and told me it had arrived 2 months later I called again and told me someone had already picked it up...point is , I never received it . I decided a year later to try...
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1.0
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Kirklands Shipping Service
#1204202
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I ordered an item online.About 2 weeks later I received an email saying the item had been shipped to the store. I had been told that when my order arrived they would email me. 11 days later I called because I hadn't heard anything. They said they couldn't find it, that...
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1.0
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Kirklands Shipping Service
I didn't like
  • Online ordering and refunds
#1204112
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Kirklands - Worst Shipping Ever

The most delinquent online shipping ever. Don't expect to see your merchandise for weeks. I will never order there again!
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Kirklands Shipping Service
#1111232
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Kirklands - Worst customer service experience of my life
Kirklands - Worst customer service experience of my life
Kirklands - Worst customer service experience of my life
I placed an order with their website in mid-June.I ordered this for a gift and thought I'd have it in plenty of time. It took about 2 weeks to get an email saying it was being shipped to the store. Ok. It took another week to get the email letting me know it was there....
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1.3
Product
Kirklands Shipping Service
I liked
  • Price
  • Staff in my local store
  • I like the store and its products
I didn't like
  • Failure to do what they said they would
  • Service reps do not return complaints or requests for info
#1087957
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Kirklands - Absolutely terrible packing job
It just arrived today. They used huge, oversized boxes for the order which were crushed when they arrived of course. One piece of bubble wrap was supposed to protect candlesticks.... both candlesticks were broken into multiple pieces. Will never reorder online from kirklands...
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Anonymous
Susan

Same thing here! Ordered 2 candlesticks and one came in a box the other was in a plastic bag the was not packed or protected. The candlestick was broke in 2 pieces, half was a...

2.2
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Kirklands Shipping Service
#1073970
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Tried to shop at the new store in Towson, MD, but the cash registers were down.Walked around the rest of the shopping center and came back, but the registers were still down. Not a big deal, just decided to go home and order online. Imagine my surprise that shipping is...
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Kirklands Shipping Service
I didn't like
  • On line ordering
  • Online ordering and refunds
  • Customer service
#1069812
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This company, Kirklands, can't seem to process or ship orders correctly. I received an order that was not completely fulfilled. I had a small chest that came to the store and was supposed to have received a quatrefoil 3- piece canvas. Only one panel came. I was told...
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3.3
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Kirklands Shipping Service
#1057846
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I have called customers service three times!! I placed an order for an entryway table and 2 weeks later, no table, no email! I decided to call and they said the table would ship in 3 days and i wouls receive an email, 5 days passed, i didnt hear anything so i called...
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1.0
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Kirklands Shipping Service
#1055507
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Top Rated Products in Shipping Services Category

I ordered an art piece and when i recd the order it was the wrong item.I called customer service and was told that the right item would be sent out and i can call to get tracking number. I was also told that i would be contacted about what to do with the wrong item....
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Anonymous
Anonymous

You may not like the second response, but it sounds legitimate. Telling someone the truth is not the same as rude. You have to think your way through these things.

1.3
Product
Kirklands Shipping Service
#1054217
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