Kirklands Contact Information

  • (877) 541-4855

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Headquarters Address:

Kirkland’s, Inc.
431 Smith Lane
Jackson, Tennessee 38301
United States

Other Info:

Monday - Friday from 7:00 am - midnight Eastern Time

Social Networks:

Summary of Kirklands Customer Service Calls

25 TOTAL CALLS
88% SUCCESSFUL CONNECTIONS
02:03 AVG CALL DURATION
13% ISSUES RESOLVED

Customers Contact Kirklands to Ask about:

Activation/ Cancellation:

  • “Cancel order”

Request for Information:

  • “Checking on my otder placed on Sept 3”

Website/ Application:

  • “Put in a full time application”

Staff:

  • “Poor customer service for the second time”

Employment:

  • “W2”

Other:

  • “Online order”
  • “Order”
  • “Placesd an order”

Kirklands Rating Stats

2.0 out of 5 stars
based on 120 reviews
See all 192 reviews reviews

Rating stats

  1. 48 reviews
  2. 38 reviews
  3. 22 reviews
  4. 9 reviews
  5. 3 reviews

Rating trend

About Kirklands

Top 5 Kirklands Products

Coupon, Lamp, Apple Juice, Air Conditioner Facility

Top 5 Likes about Kirklands

Products in the store, Price, I like the store and its products, Products available, Staff in my local store

Top 5 Dislikes about Kirklands

Customer service, Online ordering and refunds, Failure to do what they said they would, Online ordering, No call back

Summary

Kirklands is a leading specialty retailer of home decor in the United States, operating approximately 320 stores in 34 states. Kirklands was co-founded in 1966 by its current Chairman Emeritus, Carl Kirkland. The company opened its first store in Jackson, Tennessee and has grown steadily thereafter. The stores of the company present a broad selection of distinctive merchandise, including framed art, mirrors, candles, lamps, picture frames, accent rugs, garden accessories and artificial floral products. The stores also offer an extensive assortment of holiday merchandise, as well as items carried throughout the year suitable for giving as gifts. Currently the company is headquartered in Nashville, Tennessee, U.S.

Kirklands reviews and complaints

Kirklands is ranked 176 out of 1812 in Furniture and Decor category

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Kirklands Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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