Kirklands
Reviews and Complaints
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Verified ReviewerTerrible
Preferred solution: Deliver product or service ordered
Disappointed
Store Fixtures?
Preferred solution: Should not be allowed
TERRIBLE CUSTOMER SERVICE
- How customer service will not hel me resolve issue
Preferred solution: Full refund
Abilene tx..piece of *** assistant manager
- I like the store and its products
- Manager
Preferred solution: Let the company propose a solution
Poor Management
- Products
- Manager
I just wanted to add on how terrible Kirklands is to deal with.
Preferred solution: Let the company propose a solution
Terrible Shipping Practice's
Placed online order 11/30/18
Two weeks later, not even shipped.
- I think i would like the item i ordered if theyd ship it
- Customer service processing time delivery speed lack of caring
Preferred solution: Let the company propose a solution
Manager is very nasty to her employees
Awful, Lost my business
Late Package
Terrible customer service- will never order online again
Preferred solution: Let the company propose a solution
Product not damaged = NO full refund on online orders!??
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Same way in the Rockwall, Texas store. Kirkland’s store rules doesn’t apply to the store manager, but it does to the employees! That’s her way of thinking!